Contact · Direct line to the team
Send a message. It hits our team's phone and someone replies in under 5 minutes.
During business hours. Tell us what's going on — server on fire, new project on the horizon, or just a question about a plan. No queue, no script, no meeting scheduled to "understand your case better".
Reply in < 5min· Real WhatsApp· No chatbot· 24/7 priority support on dedicated
02 · Tell us about it
Tell us what's going on.
03 · Why this conversation is worth starting
What you get when you talk to Hostini.
01
Human support in < 5 minutes
During business hours. Dedicated customers get 24/7 priority support with a direct WhatsApp channel.
02
Predictable cost in local currency
Fixed monthly payment in BRL. No usage-based billing, no FX swings, no surprises at the end of the month.
03
Migration assisted by our technical team
Leave your current provider without downtime. We do it together, with a clear plan and timeline.
04
Weekly automatic backup included
On every plan, stored in a different location than the server. Disaster recovery tested.